Who we are

iPoints is owned and operated by Pinpoint Pty Ltd.

Pinpoint is the largest marketing company in the Asia/Pacific.

  • 400 employees including 100 marketing professionals. Operating since 1986
  • Blue chip clients – average tenure 10 years
  • Offices in Australia, New Zealand, Taiwan and Korea
  • Asia/Pacific’s leaders in direct marketing
  • Winner of 50 direct marketing awards including 14 prestige ECHO awards from the USA

We are the world leader in loyalty and benefit programs
for 35 million customers / employees and 50,000 merchant partners

  • Best-in-class service standards
  • 250 seat call centre. In top 5% of customer service centres world wide
  • Purpose-built warehouse with automated order processing, packaging and delivery systems
  • Our operations are scalable, low risk and low cost
  • Process $200 billion in transactions annually
  • IT department of 60
  • Our operating environment is assessed by independent auditors to be the same standards as banks
  • Pinpoint manages some of the largest Employee Benefit Programs
  • # 1 Direct Merchandising Sales Company in Australia
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Latest News

  • How to Motivate Staff – Whitepaper Download

    How to Motivate Staff – Whitepaper Download

    The success of any business is closely tied to the degree of motivation of its employees. A happy and hardworking staff member leads to high levels [...]

  • Partners to Win Big with New Fuji Xerox Initiative

    Partners to Win Big with New Fuji Xerox Initiative

    Fuji Xerox has announced a new rewards scheme called Kansha. Under the program, partners earn points on sales of eligible Fuji Xerox printers, which can be redeemed for more than 400 rewards.

  • Pinpoint i-Points Rewards and Incentive Solution

    Pinpoint i-Points Rewards and Incentive Solution

    The i-Points program through Pinpoint (http://pinpoint.benefits.com.au) is proving to be an effective method for motivating and rewarding customers, employees, and/or distributors. This fully-customisable incentive program is an easy-to-use online system that awards points for specific criteria. The accumulated points can then be redeemed for rewards chosen by the program manager; rewards often include gift cards, travel, products, or experiences.

  • 10 Tips for Successful Staff Recognition & Incentive Programs

    10 Tips for Successful Staff Recognition & Incentive Programs

    It’s no surprise that elements of surprise & delight will enhance any recognition & incentive program.

  • Learning the Science of Reward Selection

    Learning the Science of Reward Selection

    The art of reward selection is one of the most important factors in the creation of a successful incentive program, and one that distributors and resellers sometimes overlook as a way to add value to customers. Here are some things to keep in mind when helping customers create effective incentive programs.

  • Complaint Handling – Client Success

    Complaint Handling – Client Success

    Everything But Flowers won the opportunity to provide a program for one of Australia’s largest financial institutions.