What you might need

We don’t know what you need, but we probably do have what you’re looking for. But we encourage you to think about performance or motivation problems in your company that need solutions. Only after those problems have been identified should the nature of the program be considered. For some ideas, see the table below. When that’s becoming clear, your key objectives need to be articulated. See our matrix How we can help which shows which programs are most appropriate for your key objectives.

You are…	Managing Director / CEO / HR	Sales / Marketing	Agency
You want to enthuse. . .	employees	sales team, resellers, and/or customers	clients, and their staff or resellers or customers
. . . so you might need	rewards and reinforcement for demonstrating behaviours consistent with company values rewards to say “thank you for a job well done” recognition gestures to say “congratulations for your loyalty these x years” gifts for the festive season or at end-of-financial year	incentives to reward performance: sales, customer / member acquisition, customer satisfaction scores, customer retention, referrals etc cashback rewards for customers responding to your promotional activities loyalty rewards for repeat customers / length of relationship, engagement etc	incentives that will increase response rates for campaigns innovative ideas to enhance what you can offer your clients incentives for your clients’ resellers and customers that propel sales rewards sourcing and fulfilment