How we can help you
The benefits in using us:
Financial
- Our program design delivers additional profit by reducing churn and increasing sales
- Offers revenue creation opportunities thru cross-sell, up-selling opportunities, plus tactical offers
- Lowest cost solution from Pinpoint. Scale economies
- Best buying power of rewards from Pinpoint
- Sustainable model
- Pay for performance model from Pinpoint ensures program success.
Strategic
- Sustainable competitive advantage – market leading solution from Pinpoint
- Enhance relationships with customers
- Your company has full control
- Quick to market
Administration
- No extra headcount
- Quick to market
- Full accountability and measurability
Our Points Programs
- Pinpoint is the largest provider of points based programs in Australia having custom developed a sophisticated points engine with over 1,000 point allocation parameters which dovetail into all our customer service environments providing synchronised and accurate customer information at all times
- Points can be allocated based on a % of spend/sales, flat points (per activity), tenure as well as the concept of bonus points where additional points per dollar can be allocated based on merchant, campaign or behaviour
- We have points platforms which can handle millions of transactions per day to lower cost models which suit trade and employee channels. Our online solution for these channels have the sophistication of a large credit card points program but at an affordable cost
- Features include:
- Full website customisation with your brand
- The ability to set your own basis points value – your allowable sets the price of a point
- The ability to allocate bonus points
- The ability to redeem 24/7 from a broad catalogue of rewards including vouchers, merchandise, experiences and even online travel (instant flight purchases with every major airline Australia wide) including accommodation
- The ability to exclude reward categories even down to the category level for merchandise
- The ability to offer variable points plus pay so that any number of points can be used (set by the member and the rest paid on a credit card so members can achieve their reward sooner)
- Online order tracking
- The ability to view targets in the form of league ladders and tier members accordingly
- The ability to turn on recognition components such as virtual thank yous (e-cards) with manager approval
- Sophisticated online points liability, member and redemption reporting
